About your data.
Last updated: April 2026
Who we are.
Forecast Cloud is a managed green web hosting service operated by Crouch End Media Ltd, a web design and development agency based in North London and Ascot, Berkshire. For any privacy-related queries, please contact us via our contact form or call +44 7928 545133.
What data we collect.
When you submit our contact form, we collect your name, email address, phone number (optional), current website URL (optional), plan interest, platform preference, and your message. We also collect your IP address for rate limiting and security purposes. Like most websites, we may also collect IP address, browser type and version, pages visited and time spent, and referring website.
How we use your data.
Contact form data is used to respond to your enquiry, recommend the right hosting plan, and arrange your site migration. We will never sell your personal data to third parties.
Third-party services.
We use the following third-party services to operate this website and deliver our hosting:
- Krystal Hosting – our green infrastructure partner providing renewable-powered servers and cPanel hosting
- Cloudflare – provides CDN, DDoS mitigation, and DNS services
- Google Fonts – serves web fonts used on this site (Google’s Privacy Policy)
Data retention.
Contact form data is retained for up to 2 years or until you request deletion. Hosting account data is retained for the duration of your hosting agreement and for up to 12 months after cancellation for administrative purposes.
Your rights (GDPR).
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, request data portability, and withdraw consent at any time. To exercise any of these rights, please contact us via our contact form.
Changes to this policy.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.